Terms and Conditions

Terms and Conditions

These terms and conditions (the "Agreement") set forth the rights, responsibilities, and obligations between Gracious Express (referred to as "Company") and its customers (referred to as "Customer") in relation to the logistics services provided by the Company. By engaging in any transaction or utilizing the services of the Company, the Customer agrees to be bound by the terms and conditions outlined below:


  • "Company" refers to Gracious Express, including its employees, agents, and affiliates.
  • "Customer" refers to any individual, company, or organization that engages in a business relationship with the Company.


  • The Company provides logistics services, including transportation, warehousing, inventory management, order fulfillment, and related activities
  • The specific services provided by the Company will be outlined in a separate agreement or contract between the Company and the Customer.

Obligations of the Company

  • The Company will use reasonable care and skill in providing the agreed-upon logistics services.
  • The Company will strive to meet agreed-upon delivery schedules and provide accurate information regarding the status of shipments.
  • The Company will handle the Customer's goods with due diligence and take necessary precautions to protect them during transportation and warehousing.

Obligations of the Customer

  • he Customer will provide accurate and complete information about the goods being transported or stored, including any special handling requirements.
  • The Customer will ensure that the goods comply with all applicable laws, regulations, and licensing requirements.
  • The Customer will package the goods adequately to withstand the normal risks associated with transportation and warehousing.

Rates and Payment

  • The rates for logistics services will be determined based on the specific agreement between the Company and the Customer.
  • Payment terms, including invoicing and payment due dates, will also be specified in the agreement.
  • The Customer is responsible for all applicable taxes, duties, and fees related to the logistics services provided by the Company.

Liability and Insurance

  • The Company will exercise reasonable care in handling the Customer's goods but shall not be liable for any loss, damage, or delay that occurs unless caused by the Company's negligence or willful misconduct.
  • The Customer is responsible for insuring its goods adequately against loss, damage, or theft during transportation or warehousing.

Limitation of Liability

  • In no event shall the Company be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the logistics services, including but not limited to loss of profits, loss of business, or loss of data.
  • The Company's liability for any direct damages arising from its services shall be limited to the lesser of the actual value of the goods or the amount specified in the agreement.


  • Either party may terminate the agreement by providing written notice to the other party.
  • Upon termination, the Customer shall pay any outstanding fees or charges owed to the Company for services rendered up to the termination date.


  • Both parties agree to treat any confidential information received from the other party as confidential and not disclose it to third parties without prior written consent, unless required by law.

Governing Law and Jurisdiction

  • This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction].
  • Any disputes arising from or related to this Agreement shall be subject to the exclusive jurisdiction of the courts located in [Jurisdiction].

Governing Law and Jurisdiction

  • This Agreement constitutes the entire understanding between the Company and the Customer

There is no policy of refund and cancellation

  • There is no policy of refund or cancellation for any services made from our website. All services are final and cannot be cancelled or refunded once the booking has been placed.

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